To troubleshoot a winmail.dat and lost attachments issue, I wanted to verify that the email properties for certain contacts hasn’t been set to “Send using Outlook Rich Text Format” as described in Email attachments disappear when sent to others.

However, this method doesn’t seem to apply to Outlook 2016 and neither does the Outlook 2010 method.

Where did they hide this option in recent versions of Outlook?

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The Query Builder is not available to me in Outlook. When I expand it, all the fields are grayed out.

How can I enable it?

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I regularly save individual emails as msg-file from Outlook into a folder on my computer to more conveniently group it with other related documents.

Now that I’ve switched to the New Outlook, I seem not be able to do that anymore. There is no File command anymore either. This is where the option used to be in Classic Outlook.

Can I no longer save individual emails as msg-files anymore in the New Outlook?

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I'm organizing my emails into various subfolders which have subfolders of their own again. In addition, I'm using rules to automatically move messages to their corresponding folder.

Usually I keep this folder structure collapsed but then I can't see if a message arrived in any of these subfolders. Even these folder trees are expanded, I would have to scroll in order to see them all.

Is there a way to make the parent folder show the combined amount of unread items in any of the subfolders?

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I really like the ability to instantly reply with a message template via Quick Steps.

This works for most of my replies but for one type of reply I need to have rich text formatting support with additional font settings, an image and also a table.

I’ve tried copy/pasting the content from the source document and even put in HTML codes within the Text area of the Quick Step but it seems that this field is Plain Text only.

Is there any way to make this work with a Quick Step or another quick alternative?

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I’m one of many that doesn’t delete any of the emails that I send or receive. I really like that history but I decided that I really should not hoard all the old Newsletters and RSS feed items that I receive as well.

I’m somewhat organized and I’ve stored most of my Newsletters and RSS Feeds in various folders.

Is there any way to quickly get rid of all the items which are from last year and older?

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In your previous tips you describe the process about switching from POP3 to IMAP and from IMAP to POP3.

I’ve always used POP3 in the past without giving it much thought as it worked for me. I recently found out that my provider actually supports both methods. So I can choose but that also brings my question;

Which one should I choose?

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I’m using Outlook.com without an @outlook.com address but an address from my own domain. Unfortunately, I can’t seem to configure that account in Outlook.

I also have an @gmail.com address connected to my Outlook.com account but that fails too.

I can configure it manually as an IMAP account but not as an Exchange account which I need to sync my Contacts and Calendar as well.

How can I configure my Outlook.com account in Outlook?

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I’m a real “keyboard junkie” and am quite familiar with the keyboard shortcuts that are available in Outlook itself.

Sometimes I use the web based version of Outlook and often forget that it isn’t the Desktop version but was pleasantly surprised that some of the keyboard shortcuts still work.

Is there a list of available keyboard shortcuts for Outlook on the Web?

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A follow up question came in based on yesterday’s tip for directly inserting scanned images into a message;

Is it also possible to attach these scanned images as files instead of inserting them into the message body?

When scanning in a document such as a signed contract, it doesn't make sense to insert them into the message body.

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