I’ve got several mailboxes and additional pst-files in Outlook. The way in which they are sorted now doesn’t make much sense to me.

Is there any way to change the sorting order of this list?

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I might have a problem with my Offline Address Book in Outlook.

For me, new colleagues are not showing up and the contact pictures aren't displaying either. They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that.

Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise?

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Unlike in Word, Excel and PowerPoint, I don't seem to have an option to save my emails as pdf-files.

Is this correct and if so; How can I save emails as pdf-files anyway?

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Following up on your yesterday’s tip; I attach a file quite often and use some other commands with long keyboard sequences quite often as well.

Is there any way I can do this quicker instead of typing this (not intuitive) keyboard sequence?

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When I was still using Outlook 2007, I could back up my AutoComplete cache by copying the nk2-file and then reuse it on another computer.

Now that I’m on Office 365, I no longer have this file but the AutoComplete feature still works.

Where is the AutoComplete being cached now and how can I back it up in a way that I can also restore it in the future when needed?

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Over a period of time, we've been receiving emails with feedback information. We've collected these messages into a separate folder. Now we want to reply to these messages with the results of the feedback and a thank you note. Considering the amount of messages, replying to each individual message isn't an option.

How can I reply to all these emails in a specific folder at once?

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I'm using an Outlook.com account in Outlook on multiple computers. I've created some rules to help me organize my emails but they only work on 1 computer unless I also recreate the rules on all the other computers.

Is there any way to sync all my Outlook rules with my Outlook.com account as well?

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When I press the Send/Receive button on the Quick Access Toolbar in Outlook, the Send/Receive dialog opens and collects emails for my POP3 and IMAP account but it doesn’t show my Outlook.com (Exchange) account.

How can I include the Exchange account as well?

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I’ve configured my Outlook.com account with multiple aliases. When I use the web based version of Outlook.com, I can successfully send out an email with one of my alias addresses.

However, when I specify an alias address in Outlook, it still only sends from my primary address.

How can I send out an email with one of my alias addresses for my Outlook.com account in Outlook?

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The Offline Address Book of my Exchange account doesn’t update anymore in Outlook.

As I also have another Exchange account with a large Address Book, I don’t want to throw away the wrong one.

How can I find the correct location of the oab-files for the account that is having difficulties?

Also, can I change the location of where Outlook stores the oab-files?

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