I’ve just installed Office 2010 but I seem to be missing some new features or they are not working correctly.

How can I enable these features?

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Lately I’m having some sync issues with my mailbox. For instance, I see several new emails in my mailbox when I login to webmail which I don’t see in Outlook.

Also, it looks like the entire month of June has gone missing in Outlook but the emails are luckily still available on the server.

Is there any way to get Outlook to sync or download these emails again?

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Is there a way to create a rule that looks for certain words in the message body and only if it finds all these words in the message it will apply a certain action?

Right now, when using the "with specific words" condition it behaves like an OR operatator.

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When I was still using Outlook 2007, I could back up my AutoComplete cache by copying the nk2-file and then reuse it on another computer.

Now that I’m on Office 365, I no longer have this file but the AutoComplete feature still works.

Where is the AutoComplete being cached now and how can I back it up in a way that I can also restore it in the future when needed?

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I noticed that Outlook now converts typed smiley faces in actual colorful smiley face emoji when composing a message.

That’s cute and all but there are of course many more emoji and more constantly being added. I therefor had the following questions regarding emoji support in Outlook;

• Which emoji are currently being supported?
• How do I insert these emoji?
• Are more emoji being added?

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I know how to Categorize a message that I have received or once I have sent it; There is a big Categorize button for that on the Ribbon.

However, when I compose a message, this command is not available on the Ribbon. It is available when creating a new Appointment, Meeting or Contact.

Why is this button not available and how can I Categorize a message before sending it?

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I have access to multiple Calendars in Outlook. Some of them are shared Calendars from managers and colleagues.

To maintain my overview, I currently copy their content to a separate combined calendar. Obviously, this is quite error prone and cumbersome.

Is there any way to automate this process or a better way to create a single merged Calendar?

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I found that the latest holidays are missing from my calendar. I checked for updates but none are there and manually trying to install the latest holiday updates gives an error that the update is already installed or does not apply to my system.

How can I get the latest holidays to show up?

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I'm running out of disk space on my main drive and noticed that my ost-file was really big. I know how to move pst-files, but that method does not seem to apply to ost-files.

How can I move my ost-file to another location?

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I’m doing a Mail Merge within Word with Outlook’s Contacts data as the source.

Within my template, I’m trying to insert the “Full Name” as it is displayed in the Contact form in Outlook, but I can’t seem to find that as a selectable field for the Mail Merge in Word.

I can use the “First” and “Last” field to construct it but this is a bit cumbersome and complicated when I need to account for names with surname prefixes like “Dick van Dyke” for which I’ve stored “Dyke” in the Last field and “van” in the “Middle” field.

Isn’t there a direct way to use the “Full Name” field in a Mail Merge like it is available in Outlook?

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