I've received a message with images in it which are located on the Internet. Outlook blocks these images from being downloaded, but even when I tell Outlook to download the images they will not show.

I've completely disabled the picture blocking feature in Trust Center-> Automatic Download now and they still don't download and only show the infamous broken image icon with a red X. This applies to all the emails that I get with Internet  images from different senders so I know it is not an issue with how the message was composed or that the images are no longer available on the web server.

How can I get Outlook to download these images?

► Continue to the answer

Unlike Microsoft 365 for Home, I can’t seem to switch between the Office Insider release builds via File-> Office Account-> Office Insider when using Microsoft 365 Apps for Business. Instead, I need to use custom installers to achieve this.

As I test the various Office release channels, I prefer not to reinstall but to simply update; Go from the oldest release channel and switch to a newer each time.

Is there any way to still be able to switch between Microsoft 365 Apps for Business channel releases by using Group Policy or editing the Registry?

► Continue to the answer

I’ve got an Office 365 subscription so I can install Office 2016, but since my company is still using Exchange 2007, I can’t upgrade to Outlook 2016 yet.

Can I install Office 2016 as part of my Office 365 subscription and a standalone edition of Outlook 2013 instead?

► Continue to the answer

When going over some large files on my computer, I came across quite a few of pst-files and ost-files in various locations.

Some of these files are named after an email address, some are listed multiple times with a (2) or (3) behind it. Others were tagged as an archive.

What are the differences between these pst-files and ost-files?
Which ones should I keep and which ones can I delete?

► Continue to the answer

I have a very large mailbox so I cleaned it up but noticed that the size of my pst-file remained the same. I've already emptied the Deleted Items folder too.

How can I make it smaller?

► Continue to the answer

I’ve been trying to configure my Hotmail account (which is now Outlook.com) in Outlook 2013 via EAS but I get the following error:

There are too many devices syncing with this account.  To sync using Outlook, try removing another device that is connected with this account such as a phone or another computer.

Followed with:

Line: 97
HTTP/1.1 200 OK
FolderStatus: 177
To re-try press F9...
Error Code: 0x80004005

I’m only using my account on my mobile phone and Outlook 2013 on my laptop and desktop. I can’t find a method to remove any old computers which I might still have.

How can I fix this issue and sync my Hotmail account with Outlook again?

► Continue to the answer

Whenever I attach a file that is located within my OneDrive folder on my computer, it is being attached as a OneDrive link with a cloud icon and not as an actual file attachment.

This also happens when I select a file via “Browse This PC…” and then select my locally cached OneDrive folder.

How can I configure Outlook so that it always attaches my files as actual attachments and not as a link to the file on OneDrive?

► Continue to the answer

I've configured Outlook to use POP3 to connect to my Gmail account but it did not download all my emails. While it did download my latest messages, it did not download my old messages.

How can I download every message that I have in my Gmail account?

► Continue to the answer

I used to have a POP3 account for which I always had to backup the pst-file and I had no issues with restoring it when I needed it.

Now that I have switched to Outlook.com, I no longer have a pst-file but an ost-file.

I tried opening the ost-file, to test whether I could restore it, but Outlook doesn’t let me and expects a pst-file.

• Do I still need to make backups?
• What is the best way to backup and restore my Outlook.com mailbox?
• How do I convert this ost-file into a pst-file?

► Continue to the answer

I installed Outlook on my new machine and transfered the emails that I had downloaded already.

I have Outlook set to leave a copy on the server but now that I have reconfigured Outlook with my email account, it starts to download all the emails again.

How can I prevent this?

► Continue to the answer