The button for New, Reply, Reply to All and Forward buttons are all greyed out.

Any reason why that would happen all of a sudden?

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I’ve just installed Office 2013 but I also have Communicator 2007 R2 installed and found that the Communicator status is not found in Outlook.

In the option of Communicator, the option “Update my presence based on my Calendar information” is checked but that doesn’t seem to work either.

How can I solve this?

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Upon printing an email from Outlook, my name is printed in large bold letters at the top of the message.

While this is OK for my own messages, sadly Outlook also prints my name when I print a message from my manager’s mailbox for which I am a delegate.

Is there a way to print it with the name of my manager instead or to remove the name altogether?

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I've received an attachment and when I double click in order to open it, Outlook prompts me which application I want to open it with.

Which application do I choose?

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I just upgraded to Outlook 2016 and found that Business Contact Manager (BCM) is no longer working.

Where can I download BCM for Outlook 2016?

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Over the years, I've created many archive files (I used to archive by month and then later by year as space became less of an issue).

I still use them as a reference sometimes and I'd like to combine them into one big archive as it is easier to manage and simplifies searching as well.

How can I merge them together?

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We have a shared mailbox at work where, amongst others, informational messages are coming in. Usually they end up hanging there for days because nobody knows who has read it already and who hasn't.

Is there a way in Outlook to find out who have read the message?

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When I look at the message list in Outlook 2013, I’ve got the feeling that things aren’t as “sharp” as they should be.

It looks like the name of the sender and subject of the message isn’t really black. The characters in the emails itself look a little bit darker and clearer to me.

Is this just me needing glasses or there another option to make the characters sharper in the message list?

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I’ve got AutoArchive set to run every 14 days. While it indeed does this, in between runs, I sometimes wonder how long it will still take before AutoArchive runs again.

Is there any way to find out the next date and time when AutoArchive will start?

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I see an “External” tag in front of the From field for pretty much all of my messages in the Message List.

How can I remove it?

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