I’m having a problem with emails being returned from people I’ve been in contact with for years and I’m very sure they didn’t all just change addresses or that I misspelled them. The error I get is;

550 mail.server.com ESMTP
Connection rejected. Your IP xx.xxx.xxx.xx is in RBL

What does this error mean and how do I fix this?

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The following was asked as a responds to the previous tip about customizing the Contact Activities view;

I’m a quite frequent user of the Activities section for contacts and I was hoping that I could speed it up a bit by applying a filter to the view as currently come in just way to slow to remain useful. Sadly, the “Filter…” option is disabled.

Why is Contact Activities so slow and is there any way to speed it up?

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I'm planning to upgrade to Windows 7, which version of Outlook are supported on it?

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How can I see if my pst-file is in ANSI format or in UNICODE format?

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I got an error in Outlook which said to look in the Sync Issues folder for more details.

Where is that folder located?

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My mailbox just got migrated to an Exchange 2013 server which comes with a completely new design of Outlook Web App (OWA).

In the previous versions of OWA, I was able to access our Public Folders via a link in the bottom left corner. I don’t see that link anywhere anymore.

I know that we still have the Public Folders as I can access them from Outlook.

How do I access Public Folders in OWA 2013?

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When I flag an email to be followed up upon for Today and add a reminder time, the reminder is set to 4 in the afternoon by default.
For any other flag it sets an alarm at 8 in the morning.

How can I change these default reminder times?

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I’m thinking about buying a Microsoft Surface tablet but I’m left with a few questions regarding mail and especially in conjunction with Outlook as that is what I’m currently using.

• I saw that the Microsoft Surface tablet comes with Office pre-installed. Does this also include Outlook and if not, can I install Outlook on it later?
• If I were to use the Mail app, can I sync the Microsoft Surface tablet with Outlook on my Desktop?
• Can I also sync my Calendar, Contacts, Tasks (To-Do list) and Notes?

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Whenever I mark a message for follow up with a flag, I see that message 2 or even 3 times in the To-Do List. If I clear the flag the other items remain and only go away after a longer period of time or when I restart Outlook.

Why is this and how can I get rid of these duplicates?

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We’re using Outlook with Kerio Connect for which we also installed the Outlook Connector.

In previous versions of Outlook, we could add the account via a manual account setup procedure but our version of Outlook has a new Add Account dialog which no longer lets you select to add a Kerio Connect account.

How should I add my account now?

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