I got a new PC with Outlook 365 on it. I copied the pst-file from my old computer running an older version of Outlook to the new one but now I'm missing all my Categories in Outlook.

How do I get them to into Outlook 365?

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Before my holidays I turned on Automatic Replies but now I cannot turn it off anymore.

Is there any other way to disable it again?

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This might be a touchy subject for fanatic or business level Outlook users but I wanted to ask this anyway.

I know that Outlook supports emoticons as when I type :-) Outlook converts it to and it also does this for :-( and :-|. However, these are of course very old fashioned looking and quite limiting in choice.

I could insert an image each time, but an autoconvert feature such as in Skype would be better.

Anyway, how can I improve Outlook's emoticon support?

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In a previous tip, you explained how you can set which IM client should integrate with Outlook.

In Outlook.com, you can use Facebook chat and I would also like to have that in Outlook. I’ve connected Facebook to Outlook via the Facebook Social Connector Provider but I see no chat function.

Is it also possible to integrate Facebook chat into Outlook?

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I've got a printer with relatively expensive ink cartridges as I've mainly bought it for printing photos. However, on occasion, I also need to print out some other things which are usually emails.

To prevent wasting precious ink, I always change my printing settings to use black ink only (greyscale), use the economy/draft mode of my printer and sometimes even set it to print double-sided. These are quite some clicks each time I need to print and I actually sometimes forget to set it.

Is there any way to make this the default when printing from Outlook?

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I’ve been granted Delegate permissions for the mailbox of my manager and want to send out a Mail Merge in his name.

I’ve done a test but it seems that I can only do a Mail Merge out of my own name.

How can I do a Mail Merge for my manager as his Delegate?

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I’m having a problem with emails being returned from people I’ve been in contact with for years and I’m very sure they didn’t all just change addresses or that I misspelled them. The error I get is;

550 mail.server.com ESMTP
Connection rejected. Your IP xx.xxx.xxx.xx is in RBL

What does this error mean and how do I fix this?

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When I open a message in Outlook Web Access (OWA) via a double click or create a new message, this message is opened in a separate window.

This basically "detaches" it from the current browser window and makes it hard to find back when I switch between applications.

Can I open it in a new tab instead so that I can group all my OWA activity together?

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I’ve heard about Quick Steps before and see them on the Ribbon in Outlook but I’ve never used them before.

What exactly are Quick Steps and how can they help me with managing my emails?

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Within our company, we like to use Voting emails to decide on various things. However, not everything is a Yes/No/Maybe or Accept/Reject question.

For instance, what to get for lunch (we use it for more serious business stuff as well though).

How do I define my own answers when creating an email with voting buttons?

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