I'm using an IMAP account in Outlook 2010 and each time I try to send a message I get the following error (but the message still gets sent);

"The Sent Items folder is unavailable."

I get a similar error when deleting a message;

"The Deleted Items folder is unavailable."

This error is then followed by;

"The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook."

I've restarted Outlook but I still get all these errors. How can I solve all these folder errors?

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I’m using Outlook 2013 on Windows 8 and lately I’ve begun to notice that I don’t get any New Mail Notifications or that I get a notification long after I’ve already noticed that I received a message.

The emails are delivered to my Inbox and as far as I can tell, I have all the New Mail Notification options enabled in Outlook.

How can I get the Notifications as soon as new emails are being received?

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I've created a couple Quick Part text templates in Outlook which I use to quickly answer some common questions.

As I have spent quite some time creating them, I'd hate to lose them either when something goes wrong or when I get a new computer.

How can I make a backup of these Quick Parts?

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I've configured my Outlook.com account in Outlook 2013 as an Exchange Active Sync (EAS) account.

In a previous post you mentioned that unlike Outlook Hotmail Connector accounts, which syncs on a schedule, mail for EAS accounts in Outlook 2013 should arrive almost instantly (Direct Push).

This is indeed the case for a while but when I have Outlook open for a longer period of time, my Outlook.com account stops synching with Outlook and I have to press the Send/Receive button to get my new mail or restart Outlook

How can I prevent Outlook from breaking this sync and continue to collect my email directly from the server as it arrives?

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I know I can request a Read Receipt to find out when someone read a message that I sent. However, I'd like to know when I read a message that someone else has sent to me.

For instance, this would be especially useful to me for informational messages which did not require me to reply but are important enough to know when I’ve actually read it.

Is this information registered somewhere in Outlook or in a log file?

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When I’m using Outlook on the Desktop, it is quite easy to enable the option to request a read receipt.

However, when I’m using Outlook in a browser, I don’t seem to have this option.

How can I request for a Read Receipt when using Outlook on the Web?

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I’m using Outlook on the Web (as part of my company’s Exchange mailbox) and there I noticed that the Reply button is a combined button containing, Reply All, Reply and Forward.

As I need to use the Reply button more often than the Reply All button, and inadvertently using Reply All is kinda “dangerous” in my line of work, I’d like to change that.

How can I set the Reply action as the default instead of Reply All?

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At work we use Outlook but when I’m away from the office, I only have access to my mail via Outlook Web App (OWA). As this is in a browser, I was wondering the following:

Is it possible to create a bookmark, favorite or even a Desktop shortcut to quickly create a new email in OWA?

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For some emails I manually set the option “Request a Read Receipt” and for some contacts I always request a Read Receipt via a message rule.

I’ve tested this myself and it worked as expected but I hardly receive a Read Receipt from other people. How can this be?

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When I start creating an email from another application, I cannot access Outlook anymore. Every time I click in Outlook, I only hear a "ping" sound.

How can I get the focus back on Outlook instead of the opened message?

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