My computer crashed while Outlook was running so I now want to check my pst-file for errors with scanpst.exe.

After searching for a long time on my computer, I finally found it in a very odd location (e.g. not in the location everybody is saying where it should be) and I can’t start it either as that returns a permissions error.

Why is scanpst.exe not in its default location and how can I start it so I can repair my pst-file?

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When I click on a hyperlink in a message it opens a dialog showing my computer folders (defaulting to My Documents). I don't want to save it.

How can I get it to open the website instead?

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When I type or paste an URL in my message in Outlook on the Web (OWA), some sort of preview is sometimes added with a logo and a description of the website or a still image of a YouTube video.

It looks OK but unfortunately, sometimes it doesn’t work and sometimes it is being added in the middle of my sentence after I’ve added an URL which is very awkward to say the least.

I now have the following questions about this feature;

• How can I fix the links that didn’t turn into Link Previews?
• How can I remove a Link Preview I don’t want?
• How can I disable the Link Preview feature completely?

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We have a maximum mailbox size of 10GB and I’m currently using 7GB of it. However, when I look at my ost-file, I see that it is over 12GB in size.

What accounts for this difference and how can I make my ost-file smaller?

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I’ve already added the Holidays to Outlook but I was wondering if I could also easily add other special days and sport schedules to my Calendar.

For instance, I’d like to add the moon phases, the Formula 1 calendar and a countdown to the end of the year.

Can I do this?

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Someone has sent me a message but it still hasn't arrived. The sender has already sent it to me again but it still doesn't arrive either. I do receive other new messages from others though.

How do I troubleshoot this?

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After reinstalling and updating my computer via Windows Update, I noticed I'm still running Outlook without any updates.

How can I get updates for Office as well?

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I used to have a folder with a Home Page set to a website. This website now no longer works and the folder is opened instead.

When I open the Folder Properties, I no longer see the Home Page tab either to re-enter it.

Has the Home Page feature been removed from Outlook or is there a way to re-enable it?

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Recently, upon checking for new emails by pressing the Send/Receive button or sending a new one myself, I get the error “Not implemented”.

At the moment, I can’t send out any emails at all nor do I receive any new ones.

Where is this coming from and, more importantly, how do I get rid of it and be able to send/receive mail again?

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I’ve added my Outlook.com account as an Exchange Active Sync (EAS) account to Outlook.

All folders synched except for the Drafts folder which appears as “Drafts (This computer only)”.

How can I make it sync and use the Drafts folder of Outlook.com?

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