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Creating an ANSI pst-file in Outlook 2010 or 2013

We still have some older Outlook clients that we need to be compatible with. Therefore we still create pst-files in the ANSI format.

In Outlook 2003 and Outlook 2007 we got prompted to choose a format (ANSI or UNICODE), in Outlook 2010 and Outlook 2013 this prompt appears to have been removed and Outlook always creates a UNICODE formatted pst-file.

Is it no longer possible to create ANSI formatted pst-files?

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Mileage calculations from Tasks and Calendar

I'm writing down my mileage for my Tasks and Calendar appointments and meetings.

Is there a way that Outlook can automatically calculate my mileage for the last month or for a certain client?

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Message Tracking not working

I'm trying to use the tracking feature to ensure my mail is actually being delivered. In the Message Options, I selected the option "Request a delivery receipt for this message". In the on-line help for Outlook it says that this tracking information should be shown when opening the sent item. However, I see no such information within my sent item.

I've then tried it with a "Read receipt" and although I do get a message back, I still don't see any tracking information within the sent item.

How can I see if my message was read or delivered successfully within the sent item?

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Folder is full

When I try to delete a folder or move a folder, I get:

"Cannot Move The Items. The Folder is Full."

If I try to rename a folder, I get:

"Cannot rename '<new folder name>'. The Folder is Full".

I get this even with folders that have nothing in them.

Permanently deleting (SHIFT+DELETE) doesn't work either and results in the error:

"The message interface has returned an unknown error. If the problem persists, restart Outlook."

How can I get Outlook back to work again?

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Moving my pst-file to another location

How can I move the Outlook pst-file from its default location to another more convenient location?

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Exporting emails to an Access database

I am trying to export emails to an Access database. All works fine, but I would like to export the email’s Received and Sent Date/Time into the database as well. This field does not show up in the export wizard.

I then tried it on another computer with a newer version of Outlook and Access but there the Export to Access option doesn’t show up at all.

How can I achieve this?

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Don’t automatically switch to the Attachments tab when selecting a received attachment

When I receive an email and select its attachment, Outlook automatically switches to the Attachments tab.

I hardly use any of the commands on the Attachments tab and I much rather like to stay on the more useful Home or Message tab so that I can directly Reply, Categorize, Archive, Move, apply a Quick Step, or whatever without the need for an extra click.

Can I make Outlook stay on the Home or Message tab when I select an attachment?

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Change back the message list look in Outlook 2013 or Outlook 2016

The message list has changed quite a bit in Outlook 2013.

  • The mail icons are gone and has been replaced with a blue bar
  • The subject is now in blue
  • The sender name is being displayed larger than the rest
  • The first line of a message in now being displayed.

I don't find this new configuration very clear and, due to some other UI changes as well, I now see 4-6 messages less in my message list than I did in Outlook 2010.

How can I set it back to the way it was in Outlook 2010?

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Tasks show up multiple times

When I add a task to my Tasks folder, it is added twise. When I delete one, it deletes the other as well.

How can I get rid of these duplicates?

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Move all proper emails out of the Junk E-mail folder

Once or twice a month, I go through the Junk E-Mail folder and scan through it, looking for valid e-mails before emptying it out. If I find something that isn't Junk, I click on “Not Junk” and then it moves it to the Inbox.

In this case, I had multiple senders of which multiple valid e-mails ended up in my Junk E-mail folder and I had to manually look for and move each e-mail to the Inbox.

Is there any way to use the “Not Junk” button and then have that automatically apply to all other e-mails from the same sender within the Junk E-mail folder as well?

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More Outlook tips and information can be found at HowTo-Outlook.

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