I've looked through all the rules in Outlook but it appears I can only apply them to messages which meet a certain condition. What I'm looking for is to create a rule when a certain condition is NOT met.

For instance, all emails which are marked as high importance but that are not coming from our escalation tool should be marked as normal importance (and I'll assign it a category instead to indicate that the customer deemed it important).

I can set the condition "from people or public group" with ease but how do I set the condition "NOT from people or public group"?

► Continue to the answer

I noticed something strange within my Calendar;

Some appointment and meeting items have a little square block in front of them. So these are indented while others are not.

What does this mean or what causes this to happen?

► Continue to the answer

Other than my own mailbox, I’ve also got access to some additional shared mailboxes within our company.

We are using Exchange and I have been granted access to these mailboxes but when I create a message rule, to for instance move specific emails to another folder, it only seems to apply to messages that are address to me and not to the shared mailbox.

How can I set up a rule for a shared mailbox?

► Continue to the answer

I prefer to use the Calendar in the Month view but then it doesn’t display all my appointments for a specific day. Instead, it shows a grey arrow icon on which you have to click to show all the appointments but this takes you to the Day view.

Is there any way to get all the appointments to show in the Month view?

► Continue to the answer

I’m not really sure what happened, but this morning, one of my pst-files was missing and for another I got the error;

Errors have been detected in the file <path to pst-file>.

When trying to scan it with the Inbox Repair Tool (scanpst.exe), I got the error;

The file <path to pst-file> is not an Outlook data file (.pst).

When trying to start Outlook now, I get the error;

Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be opened.

What should I do now to start Outlook and to get my data back?

► Continue to the answer

I have my Calendar configured in the Week view. At the end of the week, it really makes little sense to me to mainly see my meetings and appointments of the past few days. I'd much rather see today's planning and the ones from the upcoming days or next week.

Is it possible to always show today first when I switch to my Calendar folder?

► Continue to the answer

Is there a way to create a Task within a Calendar Appointment or Meeting item?

For instance; I'd like to create a finance meeting in my Calendar folder but I need to track and complete 4 individual tasks that will prepare me for the meeting.

► Continue to the answer

Lately, people tend to send me messages which are already flagged and have a follow up reminder.

Is there a way to disable these type of remote flags and reminders?

► Continue to the answer

Quite a few of my contacts in Outlook are not just business contacts but I also have a personal connection to them.

Therefore, I'd like to be able to add the names of their spouse and children to their contact records. If possible, I'd also like to be able to enter their birthdays.

What is the best way to create or add these kind of relationships to a contact?

► Continue to the answer

I'm trying to set a reminder on a message but I only have the option to flag it or to clear the flag. There are no options such as Today, Tomorrow, This Week, Next Week, etc... which I'm supposed to get.

This might have something to do with the fact that I'm using a IMAP account.

Is there still a way to mark my messages for follow up or at least get them to show up as a Task in my To-Do Bar?

► Continue to the answer